MarsbyJasleen

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Contact MarsbyJasleen

Questions about a piece, an order or a gift? Send us a note.

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Fill in the form and we will get back to you. You can also find us on Instagram at @marsbyjasleen.

Questions, answered

Frequently asked questions

Everything you want to know about styling, caring for and gifting MarsbyJasleen jewellery.

MarsbyJasleen is a fashion jewellery brand for women who love to style. Our edit includes statement and everyday earrings, pendants, rings, bracelets, watch and bracelet sets, and gift-ready pieces with a gold look that photographs and wears beautifully.

No. Our pieces are fashion (artificial) jewellery with a gold-tone finish, made to be worn, mixed and re-worn with every outfit. They are not solid gold or silver, which is also why they are priced to let you build a whole collection.

Fashion jewellery finishes can fade over time, especially with moisture, sweat, perfume and rough contact. The good news: simple care keeps pieces looking bright for much longer. Take them off before showers, workouts and swimming, and store them dry.

Put your jewellery on last and take it off first, after your perfume, lotion and hairspray. Wipe each piece gently with a soft dry cloth after wearing, and store pieces separately in a pouch or box so chains do not tangle and pearls do not scratch.

Everyone’s skin reacts differently. If your skin is sensitive, try a piece for a short time first, avoid wearing it while sleeping or sweating heavily, and stop wearing it if you notice any irritation. Keeping the piece clean and dry also helps.

Start with a short chain or a delicate pendant, add a mid-length chain, and finish with a longer one. Keep each layer a different length, mix textures like hearts, bows and plain chains, and pair them with a neckline that gives them space to show.

Small pearl drops, mini hoops and light studs are easy daily picks. Save bold statement earrings and chunky flower pairs for dinners, parties and festive outfits, and wear them with simpler pendants so the earrings do the talking.

Yes. Our pieces are made to be gifted. Browse earrings, pendant and earring sets, bracelet stacks and watch sets on the Shop page, and message us on Instagram at @marsbyjasleen if you would like help picking something for a birthday, a best friend or a bride.

Delivery timelines, payment options and order status can vary by order. Message us on Instagram at @marsbyjasleen or use the Contact page with your name and the piece you like, and we will guide you through it.

Contact us as soon as possible through the Contact page or Instagram with your order details and clear photos, and we will help you sort it out.

Use the form on our Contact page or message us on Instagram at @marsbyjasleen. We read every message and will get back to you.

How to contact MarsbyJasleen

If you would like to contact MarsbyJasleen, the quickest way is to use the form on this page or to send us a message on Instagram at @marsbyjasleen. Tell us your name and what you would like help with, and we will reply as soon as we can.

Contact MarsbyJasleen about fashion jewellery like these gold bracelets

Why people contact MarsbyJasleen

Most messages are about styling, sizes, gifting and orders. You can contact MarsbyJasleen to ask which pendants suit a neckline, which rings fit a particular finger, or which jewellery gift sets work for a birthday. We are happy to help you choose.

What to include when you contact MarsbyJasleen

To help us reply faster, include the name of the piece you are asking about, a short description of your question and, for any order, the name you used. If you are writing about a problem, add clear photos so we can see exactly what you see.

Before you contact MarsbyJasleen

Many answers are in the questions above, which cover materials, care, styling and gifting. If you are still looking for ideas, browse our fashion jewellery online edit or look through our earrings and pendants. Our team is always happy to hear from you, so contact MarsbyJasleen whenever you are ready. Do not hesitate to contact MarsbyJasleen with any question. We are glad to help whenever you contact MarsbyJasleen about a piece. Curious how fashion jewellery is made? Read this overview of costume jewellery.